FAQ
1. Why did we start ANDPERFECT?
We established ANDPERFECT with a clear purpose in mind. After living in Japan for several years, we noticed a treasure trove of incredible products that are beloved by the Japanese, making daily life easier, more enjoyable, and infused with a touch of fun. However, when we moved to the US, we discovered that these products were either unavailable or priced beyond reach, with shipping costs adding an extra burden. This realization sparked our determination to change the narrative. We want to bring the products we fell in love with to America, making them accessible and affordable for all. Our goal is to introduce you to a world of items that elevate your everyday experiences, whether it's creating yummy meals at home, simplifying dorm living, or adding a touch of joy to your daily routines. With ANDPERFECT, we strive to bring the best of Japan to your doorstep, enhancing your life in practical and exciting ways.
2. What can you tell me about your products?
We maintain direct communication with our suppliers and manufacturers to ensure customer satisfaction and constantly source new products to feature on our website. If you have any inquiries about our products or are looking for specific products, please don't hesitate to contact us.
3. How are the shipping prices determined for your products?
Our shipping prices are determined based on factors such as product weight, dimensions, delivery times, and the unique shipping calculation methods used in Japan. We assure you that we have diligently negotiated the best prices, and we continuously work towards lowering shipping costs. Shipping prices may vary occasionally; we will work with the Japanese couriers to configure this in real time to reflect the most efficient and economical prices.
4. How long does it take to receive my order?
We typically ship your order within 3 business days. However, please keep in mind that delivery times may vary depending on the destination and any customs clearance procedures that could introduce unforeseen delays beyond our control.
5. I am an online and/or physical business interested in selling your products; is this possible?
If you are interested in selling specific items of ours, please contact us at hello@andprfct.com to discuss further. We are always looking to collaborate and expand the reach of these products to a wider audience.
6. How can you support ANDPERFECT?
We greatly appreciate your support! If you love any of our products, here are a few ways you can support our small business. Help us grow by spreading the word! Recommend our products, write reviews, and share your positive experiences on social media. Check out our TikTok and YouTube, engage with our videos, and stay connected for updates. Your support enables us to source similar products, offering you more options to enhance your life at the best prices. Let us be your one-stop destination for the Japanese products you need and love. If you know of anyone physical or online who wants to sell our products have them email us.
7. I am interested in collaborating with ANDPERFECT, how do I apply?
If you are interested in promoting our products or exploring collaboration opportunities, we would love to hear from you. Please reach out to us with your information at hello@andprfct.com.
8. Do you offer wholesale prices?
Yes, we do. We offer special prices for wholesalers and always enjoy partnering with various businesses. If you are a wholesaler and are interested in our products, please email us at hello@andprfct.com to discuss further.
